Verified by Vise is CRAP
Jun. 14th, 2013 12:18 pm I'm trying to buy some percussion instruments for children, so that we can hand them out to children watching the Morris.
I find a website that has the product I want. I try to order it. I run slap bang wallop into Verified by Visa. It rejects my password. I try the option to create a new password. I run into the usual problem – when it says "input your name as it appears on the card" do they actually mean that?
My card says: Anonymous Morris JEL Proctor
so, do they want me to put in Anonymous Morris, JEL Proctor, or all of the above? By the time I've tried all the permutations, it's logged me out for too many attempts.
I phone the helpline and get the dreaded Indian call centre. All the man there can do is to keep repeating "input your name as it appears on the card". "Yes, but which name?" I ask him. He just repeats the mantra.
I try the site again and this time manage to successfully input JEL Proctor (with spaces around JEL) as my name. I input my password. It tells me I can't have password because I've already used it.
So why the Frak, did it reject that password when I originally tried to use it!!!