Good customer service

 I can happily recommend RS components for good customer service (and good prices).

I ordered 10m of black velcro.  It was delivered the next morning, postage included in the price.

I realised I'd accidentally ordered hook tape instead of hook and loop tape.

Even through the fault was mine for ordering the wrong item, the friendly man on the phone gave me a free return label.

I think they mostly sell to maintenance engineers: they stock a wide range of batteries, tools and tool storage of every kind, PPE, electronic components, lots of kit for testing and measuring, etc.  If you need the ultimate spanner kit, then this may be a good place to look.

(I slag off firms when they screw me up, so I always and post something nice when a firm goes the extra mile)


What do I need double sided velcro for?

Morris bells are expensive, so I buy a lot of these:


They cost about £5 if you buy them individually in Hawkin's Bazzar as "Jingle bands" but I've just discovered a firm that sells them in bulk under a different name for £34 for 20 bands!

They will fit around a child's wrist, but not an adult's knee.  However, add a strip of double-sided velcro and the gap is perfectly bridged!