I hate British Telecom

[watervole]

I've decided that I hate BT. Their charges are ridiculously high. (Their staff are okay. I spoke to a helpful guy in India who helped me figure out an ambigous part of the bill)

Actually, the main reason I hate them is because they discontinued cheap rate phone calls between 6am and 8am which is when I used to connect to my e-mail in the morning. Needless to say, they didn't publicise this.

I heard about it on the grapevine and used the computers down the library for a month or so. Then, other things got on my mind and I forgot why I'd been using the library (apart from convenience in the daytime) and went back to looking a
t LJ first thing in the morning.

Looking at their web site yesterday evening in an attempt to cut down on my phone bills, I discovered the bit about the cheap rate changes down at the bottom of a page.

Fortunately, they're coming tomorrow to disconnect the Home Highway; if all goes well, we should have broadband from Demon shortly after that and our costs will be sliced at a stroke.

I've also signed up with 1899 and call18866 which are cheaper than BT's minimum call charge and have no per minute charges (apart from a charge of .5p per min to America).

I think I may call grumpoldusenaut or scarlatti this evening to celebrate.

Comments

[tlingel.livejournal.com]

Since moving from HH to ASDL my BT phone bill has dropped from around UKP 160 to UKP 40 per quarter. There's the AAISP ADSL charge on top of that, but still well below half what I was paying before.

[dougs.livejournal.com]

scarlatti and I will be out for much of the evening -- I'm just about to head out to her office now, and then we're going to a meeting, and after that her father is taking us out for a meal. Good luck shuffling your providers -- sounds like it's going well.