watervole: (Default)
Judith Proctor ([personal profile] watervole) wrote2015-08-19 12:56 pm

Ectricity

 I think I like my new gas/electricity company...

I just got a letter from them last week saying that my account was £58 in credit, so they are reducing my monthly payment.

My past experience of other companies is that they sit on your money for as long as possible and never reduce the payments unless you phone and request this.

So, kudos to Ecotricity for good customer service.

They also score well on the tariff front.  They only have ONE tariff.  Everyone has the same deal regardless of how much they use or how long they've been with the company.  In other words, they don't hike up the tariff after the first year in the hope that you won't notice.  So I don't need to tart around any more - I was getting tired of having to change electric companies every year.

Their prices compare very reasonably to other companies and all their electricity is renewable (they're working on biogas projects so they can offer renewable gas, but it's early days as yet).

Ethics actually seem to be important to them.  (They remind me of Riverford organic vegetables in this regard)

If you want to try an ethical electricity company, I'd definitely give Ecotricity a try.  And I'd also recommend them if you want a reasonable consistent price.

[identity profile] mirabehn.livejournal.com 2015-08-19 06:48 pm (UTC)(link)
I thoroughly second your recommendation!

I also note that the one tariff thing means that for people on a pre-pay meter (which my partner and I are), they are a particularly good deal. We saved money switching to them *and* they're lovely and ethical. *bounce*

[identity profile] vjezkova.livejournal.com 2015-08-19 07:27 pm (UTC)(link)
This sounds like science fiction to me...
Congratulations!!!

[identity profile] eledonecirrhosa.livejournal.com 2015-08-20 05:52 pm (UTC)(link)
Perhaps the companies have been shouted at to stop sitting on people's money? I've just had a letter saying the very same thing about monthly reductions from British Gas.
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[identity profile] watervole.livejournal.com 2015-08-20 06:41 pm (UTC)(link)
Sounds possible. How much credit had you accumulated?
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[identity profile] watervole.livejournal.com 2015-08-20 07:50 pm (UTC)(link)
I think someone must have leaned on them. I remember it running up to £80 or more in the past.