Comet are incompetant too

[watervole]

Comet join my list of totally incompetent (or dishonest) companies.

Got a letter explaining that my TV warranty was expiring on 30th of this month and that I could purchase and extended warranty from a firm called 'Life's Good' (a part of Domestic and General).  The letter was addressed to 'Mr Potter'.

Spelling our name wrong is bad, but trying to tell us the warranty on our month-old TV set has expired is just plain cheek - or incompetence.  And I do not recall giving Comet  (where we bought the TV) permission to pass our details onto other companies.

Comments

[rockwell-666.livejournal.com]

It sounds more like a cock-up than conspiracy in this case, given they got the name wrong and the TV was only a month old.

And AIUI, legally, since the letter wasn't addressed to you, you shouldn't have actually opened it...

[murphys-lawyer.livejournal.com]

You probably missed the "If you do not want not to be contacted by our carelessly selected business partners do not untick boxes 1, 2, and 5 while unticking boxes 3 and 4" somewhere in the small print. Or someone at Comet did.

I go with one of my sisters-in-law on extended guarantees. Her line to anyone offering one is, "Oh, don't worry - if anything goes wrong with it you'll be hearing from me." This is a woman who managed to get a bill for five meals waived at a motorway service station, and I live in awe of her (she's also a librarian...)

[watervole.livejournal.com]

I'm almost paranoid about ticking the correct box, so it strongly suggests their salesman did not follow my instructions.