watervole: (Default)
Judith Proctor ([personal profile] watervole) wrote2007-12-15 06:30 pm
Entry tags:

Customer Service

 Thingimijigs  a web site I'd recommend for good customer service.  I'd been struggling yet again with 'Verified by Visa' a supposed security feature that regularly causes me to swear and fail to buy things that I've already put in my card details for.  It turned down my first credit card and managed to turn down the second one as well - in spite of my having all the data correct as far as I could tell.

Fortunately, someone in their customer service department was willing to believe that I was a genuine person, using my own card, to send things to my own address, and accepted the order.

Not only that, but their prices include UK postage - and they sell things like Spiderman swimming towels, which are perfect for my nephews.

Post a comment in response:

This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting