watervole: (shock and awe)
Judith Proctor ([personal profile] watervole) wrote2006-09-02 12:05 pm

Exploding boiler?

As some of you know, [livejournal.com profile] waveney and I own a second house which we rent to [livejournal.com profile] micavity (the rent just about covers the mortgage and I try not to think too hard about the tax breaks I'm losing out on by not putting my savings into a pension scheme instead).

The hot water has been playing up recently - getting down to a trickle, so we've had a couple of plumbers in to look at it. The second was just about to give us his report (he wanted to talk to some people at the supply place) when the boiler exploded.

Well, there was steam everywhere, blistered paint, warped woodwork, peeling wallpaper, a possible crack in the bath, etc. (This is Kelvin's report over the phone) It wasn't possible for him to make a close inspection - too much dangerous steam.

I had a mad panic trying to find my insurance policy (got mixed up with the one for our house initially). So far, they've been very helpful - the guy on the phone was both informative and supportive. (definite short-term Brownie points for the Woolwich) They're sending a plumber around to check that everything is safe and to make an initial assessment of what needs to be done.

Here's where I hope that is is indeed a boiler explosion... If it is, then my policy covers it compeltely and we get a new boiler as well as fixing the damage from the water and steam. If it isn't, then we're only covered for the damage caused by the escaped steam/water.

The plumber should be there within half an hour (which is within the time originally quoted to me and I've also had calls from both plumbing company and plumber to let me know the state of the art and when they're likely to be there).

If the follow-up is as helpful as the initial actions have been (I'm impressed by the fact that not only are people appearing as promised, but within the time promised and I've been given numbers to ring if people don't appear as promised) then the Woolwich may have my custom for a long time to come.

In the meantime, we'll all a bit shaky and jittery...

[identity profile] pinkdormouse.livejournal.com 2006-09-02 12:36 pm (UTC)(link)
HUGS

Scary indeed.

[identity profile] lexin.livejournal.com 2006-09-02 12:41 pm (UTC)(link)
I can imagine you're shaky - so very lucky that no-one was hurt.

I'm thinking of you and yours.

[identity profile] steverogerson.livejournal.com 2006-09-02 01:43 pm (UTC)(link)
Crikey, sounds scary. Lucky no-one was hurt. Hope it all works out OK. I'm having my annual inspection of my boiler next week. It is stories like this that make me gald I opted for that option.
ext_15862: (Default)

[identity profile] watervole.livejournal.com 2006-09-02 01:49 pm (UTC)(link)
GAs boilers get an annual inspection in case of carbon monoxide. This is an electric one with an immersion heater.

[identity profile] fifitrix.livejournal.com 2006-09-02 03:52 pm (UTC)(link)
good god!
As long as everyone is ok then that is the main thing but it all sounds bloody scary...
I'm crossing fingers and the cats paws and everything I can find that the insurance will cover it all for you.
ext_50193: (Calvin)

[identity profile] hawkeye7.livejournal.com 2006-09-03 12:14 am (UTC)(link)
The tax regime must be fifferent over there. Here, the interest (bank charges etc) on investment property is tax deductible ("negative gearing").
kerravonsen: (Default)

[personal profile] kerravonsen 2006-09-03 02:04 am (UTC)(link)
Doesn't surprise me, considering that short period where they tried to get rid of negative gearing -- governments probably would like to not lose that revenue.
ext_15862: (maths)

[identity profile] watervole.livejournal.com 2006-09-03 08:59 am (UTC)(link)
Interest payments on rented property are tax-deductible, but capital payments are not.
kerravonsen: Tenth Doctor hugging Sarah-Jane: "Friends will be friends" (friends)

[personal profile] kerravonsen 2006-09-03 02:05 am (UTC)(link)
In the meantime, we'll all a bit shaky and jittery...

That's no surprise. Thank God nobody was hurt!

[identity profile] sallymn.livejournal.com 2006-09-03 02:20 am (UTC)(link)
Eeep, I'm not surprised you're shaky, I'd go to pieces so fast the shrapnel would add to the problem...

Hope the insurance works out.

[identity profile] katlinel.livejournal.com 2006-09-03 10:01 am (UTC)(link)
Not surprise to hear you are all shaky, and very glad you're all ok. Hope the plumber came quickly to fix things, and that the insurance will cover everything.