I don't know exactly how the UK Amazon works, but I suggest you try the contact us first- it *may* have a LiveChat option once you log in and start it.
Also, I would go to the seller's Amazon & leave a review.
I once bought an out of print comic book from an Amazon reseller, listed as 'like new' condition. When it arrived, pages were heavily creased and one sheet had been sliced out of the middle. I left a not satisfied review and contacted Amazon. I told Amazon that since I couldn't get another I'd rather keep it, and they offered a small credit (nowhere near the price of the comic, but more than a pittance.)
no subject
https://www.amazon.co.uk/gp/help/contact-us/general-questions.html?skip=true
Also, I would go to the seller's Amazon & leave a review.
I once bought an out of print comic book from an Amazon reseller, listed as 'like new' condition. When it arrived, pages were heavily creased and one sheet had been sliced out of the middle. I left a not satisfied review and contacted Amazon. I told Amazon that since I couldn't get another I'd rather keep it, and they offered a small credit (nowhere near the price of the comic, but more than a pittance.)
It's worth a try, anyway.