watervole: (shock and awe)
Judith Proctor ([personal profile] watervole) wrote2007-01-26 10:22 am

Screaming at web sites

The Alliance and Leicester online business banking system is slowly driving me to a nervous breakdown. It has such a ridiculous level of security that it's almost completely impossible to use.

Company ID

Log on ID

Password

Second password

And the rules on what makes a valid password are so tight that you can't generate one that suits your own preferences.

They want three digits from each of both passwords (in a random order) and by the time you've counted that many on your fingers, you almost ineivitably make a mistake. I got logged out today (after already having input all passwords correctly in order to be allowed on the site at all) when I failed to input the second one correctly, yet again, in order to authorise a payment.

Is free banking really worth this much hassle? Or are all business accounts this hard to access?

I need a 'tearing out hair' icon.

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