Entry tags:
Ectricity
I think I like my new gas/electricity company...
I just got a letter from them last week saying that my account was £58 in credit, so they are reducing my monthly payment.
My past experience of other companies is that they sit on your money for as long as possible and never reduce the payments unless you phone and request this.
So, kudos to Ecotricity for good customer service.
They also score well on the tariff front. They only have ONE tariff. Everyone has the same deal regardless of how much they use or how long they've been with the company. In other words, they don't hike up the tariff after the first year in the hope that you won't notice. So I don't need to tart around any more - I was getting tired of having to change electric companies every year.
Their prices compare very reasonably to other companies and all their electricity is renewable (they're working on biogas projects so they can offer renewable gas, but it's early days as yet).
Ethics actually seem to be important to them. (They remind me of Riverford organic vegetables in this regard)
If you want to try an ethical electricity company, I'd definitely give Ecotricity a try. And I'd also recommend them if you want a reasonable consistent price.
I just got a letter from them last week saying that my account was £58 in credit, so they are reducing my monthly payment.
My past experience of other companies is that they sit on your money for as long as possible and never reduce the payments unless you phone and request this.
So, kudos to Ecotricity for good customer service.
They also score well on the tariff front. They only have ONE tariff. Everyone has the same deal regardless of how much they use or how long they've been with the company. In other words, they don't hike up the tariff after the first year in the hope that you won't notice. So I don't need to tart around any more - I was getting tired of having to change electric companies every year.
Their prices compare very reasonably to other companies and all their electricity is renewable (they're working on biogas projects so they can offer renewable gas, but it's early days as yet).
Ethics actually seem to be important to them. (They remind me of Riverford organic vegetables in this regard)
If you want to try an ethical electricity company, I'd definitely give Ecotricity a try. And I'd also recommend them if you want a reasonable consistent price.